Apple today promised that an iOS “Do Not Disturb” glitch that cropped up on New Year’s Day would be fixed by Jan. 7.
“Do Not Disturb scheduling feature will resume normal functionality after January 7, 2013,” Apple said in a note on its support forums. “Before this date, you should manually turn the Do Not Disturb feature on or off.”
Complaints surfaced Tuesday on a number of forums that the Do Not Disturb feature, which silences calls, alerts, and notifications while enabled, had been stuck in the “on” position since New Year’s Day. Apple confirmed the problem, saying that after Jan. 1, 2013, Do Not Disturb mode stayed on “past its scheduled end time.”
To access the scheduling feature, tap Settings, then Notifications, then the Do Not Disturb toggle switch.
The issue was tripped, apparently, as the New Year rolled in, based on a poster in Japan who caught the issue on his iPhone 4 and iPad 2 by 8:30 p.m. Eastern on Dec. 31.
“I am finding that my iOS devices are showing ‘Do Not Disturb’ even though it is outside of the time I set for them,” spacesamurai said. “Not sure if this is related to the new year. Reloading the devices does not help and the software is up-to-date.”
People in Spain, Australia, the U.S., China, and a number of other countries reported the problem on the MacRumors forum.
One optimistic user suggested taking his phone into an Apple Store to get it replaced. “Wonder if I take it in and complain they will swap it for a new/refurb phone,” anthdci wrote today. “Mine has some chips in the band so looking for an excuse to change it.”
Do Not Disturb was rolled out in June, along with other iOS 6 features, including a revamped Maps app — which turned out to be the bane of Apple’s existence — Siri on the iPad, Facebook integration, and FaceTime video chat over cell networks.